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I want to extend the blocking of some numbers past 11/14/14. How do I do this? I was on hold for a long time and cannot get through to customers service.
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cindywines, I am sorry for any delay over the phone, but we are here to help! Our Call and Messaging block service would be free and would allow you to block up to 5 numbers for free for 3 months. Once that 3 months has expired the feature would be removed from the lines and you would be able to reapply the feature and any blocked numbers. If you are looking for something more permanent we would have a parental controls feature that would allow you to block up to 20 numbers with no expiration called Family base for $5.00 monthly. For more info on how to block a number check here http://vz.to/1qyroEG and to learn more about Family Base check here http://vz.to/1wkhKFk.
AdamG_VZW
Follow us on Twitter @VZWSupport
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cindywines, I am sorry for any delay over the phone, but we are here to help! Our Call and Messaging block service would be free and would allow you to block up to 5 numbers for free for 3 months. Once that 3 months has expired the feature would be removed from the lines and you would be able to reapply the feature and any blocked numbers. If you are looking for something more permanent we would have a parental controls feature that would allow you to block up to 20 numbers with no expiration called Family base for $5.00 monthly. For more info on how to block a number check here http://vz.to/1qyroEG and to learn more about Family Base check here http://vz.to/1wkhKFk.
AdamG_VZW
Follow us on Twitter @VZWSupport