Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
end of navigation menu
Getting rid of an icon on a Samsung Convoy

I have a Samsung Convoy that an icon has suddenly shown up in the home row on.  It looks like a tiny phone with an arrow pointing down and then toward the tiny phone.  I can't find anything that tells me what this freaking thing is or how to remove it.  Can anyone help me?  This is the old original Convoy phone.

Labels (1)
Re: Getting rid of an icon on a Samsung Convoy
Customer Service Rep


Icons shouldn't be a mystery. Let's figure this out. When is the icon appearing? Do you recall what changes were made to the phone before the icon appeared?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!