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Finally had enough. The Icon was my 1st (and last) windows phone. Was really excited to get a flagship phone and enjoy all the benefits. Now, with the phone being retired and no outlook in sight for the upgrades to get this phone updated, it will be relegated to the junk drawer of has-been phones. In the process, I will be getting rid of the carrier who no longer wishes to support their customers with even a bit of information as to what is happening. Someone said to show your dissatisfaction with your wallet. I will do just that!
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Might I recommend waiting a mere 14 days? The Icon was specifically mentioned to have Cyan (I can't find the quote, but thought it mentioned end of October)...and Denim was mentioned by end of Q4.
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Verizon HTC 8X to get Windows Phone 8.1 in late October | Windows Central
This doesn't mention the Icon so maybe I read into that since the HTC seems to lag behind the Lumia. We shall see.
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don't blame you a bit! 3 months is WAY too long to wait. I will be doing the same with my 4 lines in Nov.
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So your phone has been total junk since you got it? What if there was never a 8.1 update? Would have been ok with your phone? You sure would. Windows people are getting worse than Android people that complain they need the latest update or their phone is junk.
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Yeah, I'm not willing to give up my phone OR service just for the lack of update, even thought I want Cortana so bad I can't see straight lol. Where I live, the Verizon service is iffy in places, and every other carrier is even worse, so regardless of how much they treat us like crap, I'm kind of stuck with them 😕 But I love my Icon! Yes, I will love it ten times more with Cyan, and twenty times more with Denim, but, like you said, if there was no update, I'd be just as happy with it as I am now
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Well since we have known of all those goodies (notification menu, Cortana, 4k photos, and etc.), that the update 8.1 provides, since back in April, it is kind of hard to think there is any legit reason for the update to still be under testing for so many months. Otherwise it is like an act of congress to get an update from the Manufacture through Verizon to the User. People should not get ugly or be rude with the Manufacture or Verizon, but I think it is perfectly reasonable for people to expect the update in a timely fashion if they were promised to get it. I think it is common sense that companies should not renege on promises. Microsoft promised in a conference about a month back that we Lumia Icon users will receive the Denim update during Q4 of 2014, if I don't have the update by 11:59pm December 31, 2014, I think it will be perfectly acceptable to feel upset since Microsoft would have then reneged on their promise.
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HTC and Motorola shows it doesn't take an act of congress. So explain how these two companies can do something other manufacturers can't do?
HTC just released a Major firmware release AND a incremental big fix the day AFTER T-Mobile version was released.
HTC, and Motorola owned up went transparent and update their devices better. They stopped blaming carriers for delayed updates. Their last 2 years have shown carriers are in less control than people realize especially when looking at those two.
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Tidbits,
I do not know why, the real time play by play details of what is happening currently while under testing are not made available to us, but that is just it, since we do not have this information, why is Verizon so silent to questions asking for this information? Recently I contacted Nokia/Microsoft Mobile Support, they emailed back and said:
Network Variant devices that are network variant, mostly purchased under contract with an operator, will need approval from the operator to enable the device for an update since network operator sometimes put their own software in the device and might have conflict if the device will have an update. If this is the case, we suggest that you contact your network operator for further assistance.
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HTC and Motorola gives the Play by plays. Why can't Nokia? Just saying...
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By Nokia being vague as possible just like other manufacturers it allows them to hide things. HTC and Motorola no longer hide behind carriers and pushing updates faster than any other manufacturer. Doesn't that say something?
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I wouldn't consider HTC's website giving the play by plays either. They are pretty vague too, you can easily disguise what is going on with an update during each iteration of the update phase. You can take a little longer in the development phase or the certification phase, and etc. That website: HTC Software Updates | HTC United States doesn't make HTC anymore transparent than Nokia's website: Availability in North America - Nokia . HTC's website just has a couple more iterations of where the update is at. But that is still not transparent enough. A blog about what issues they incurred while updating or what struggles they are gong through with certifying would be nice. That way you can hold them to their promises. It should be taboo for companies not to offer this kind of information. These companies need to be more agile.
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Click on the Android head. It outlines the while process. It shows the carrier touches no code and HTC does it all. Also during the updates it shows exactly where they stand using the chart. They are more transparent than Nokia.
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Show me where Nokia completely outline their process and where they are with the next update.
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it really doesn't matter Tidbits, HTC can still delay while being as transparent as they are currently being. They can still be more transparent after the chart that I already looked at weeks ago by you.
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I know Verizon doesn't do dev on the OS. They do dev on their apps though, and if their apps have issues or something the OS does doesn't suit their fancy they can delay the process.
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Like I said bro look at the Android head and the chart. Stop being blind. Where is Nokias outline. Of the manufacturer was the delay YOU can see it. Nokia where can you see that? There's only 2 places where the carrier is involved when the manufacturer offers options and when they test it against the network.
HTC still updates faster than ANY other manufacturer for their devices in the past 2 years. They simply can't say it's the carrier delay because they outlines their whole process. Motorola outlined their whole process.
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Tidbits, Nokia customer support has already said they released the update to the carrier. Nokia and Microsoft want to keep their stocks up. They want people to like and buy their devices. They want people to not think they are an old company that updates slow. You can point towards the HTC chart but the chart doesn't explain why a company in their right mind would wait to send updates out. The only company that has anything to gain by delaying an update is Verizon. If they delay an update they can possibly push more sales to other inventory they have more of. Nokia or Microsoft do not stand anything to gain from sitting on their but with an update.
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Even if Nokia/Microsoft is the slow one here, Verzion is in the position of looking bad. If Verizon wanted to they could put a little heat under the buts of Nokia/Microsoft. Also, everyway you look at it, you can think of multiple reason why Verizon would have something to gain from delaying a phone update. I have yet to find a reason why a manufacture would want to delay a phone update, it would be sabotage to the company.
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If you left to AT&T what device would you buy? A Nokia...
So you bought 2 Nokia devices... Sabatoge doesn't seem right. Manufacturers know you'll blame the carriers.
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You can spin that the other way too, to show that one carrier is delaying.

