The front screen on my GzOne Rock is fading. I am not talking about the main display screen when the phone is ope, but the display screen when the phone is closed. I can barley see it now and every once in a while, a number or symbol will be brighter than the rest of the display. Anyone else have this issue?
aj716,
We want to make sure that you are able to see your screen, both inside and out, at all times. When did this start? How long have you have the device? Also, is there any physical or liquid damage to the phone?
ErinW_VZW
Follow us on Twitter @VZWSupport
I have had this phone since late 2010. There is no physical or liquid damage. The main display screen on the inside of the phone is just fine. It is the outside display screen when the phone is closed.
Thank you for the information! We can certainly review your replacement options. I just sent you a private message as I need additional information.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport
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