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HTC 8X rear camera issue
BradleyDillman

When I open up the camera, I can only get the front camera and my image is upside down. When I try to switch to the rear camera, the phone goes back out to the start screen.

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Re: HTC 8X rear camera issue
vzw_customer_support
Customer Support

BradleyDillman,

Thank you for reaching ouy to us. I am sorry to hear that you are having trouble with the camera on your phone. We certainly want you to always have a standardly working device. How long has this been happening? Also with the front image, is it upside down prior or after the picture is taken? Are you not able to switch to rear mode while in camcorder mode either? There is no known issues with this happening, so we would suggest doing a soft reset by http://vz.to/1b6gUjB. Keep us updated on how this works and we can explore other options.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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