I have had this phone for about 1 year. Recently I have been unable to reply to text messages or send text messages. I have searched support and cannot find a way to fix this. Error message when sending text: "Can't send message, Try again" I have been unable to find anything in settings on the phone that is incorrect. I am at a loss except to reset the entire phone to factory settings. I am reluctant to do this as I don't know if this will fix the problem and I will have to reset my phone all over again as if it is brand new. What to do?