HTC 8X

[AnnieB94]

I have had this phone for about 1 year. Recently I have been unable to reply to text messages or send text messages. I have searched support and cannot find a way to fix this. Error message when sending text: "Can't send message, Try again"  I have been unable to find anything in settings on the phone that is incorrect. I am at a loss except to reset the entire phone to factory settings. I am reluctant to do this as I don't know if this will fix the problem and I will have to reset my phone all over again as if it is brand new. What to do?

[vzw_customer_support]

Hi AnnieB94,

Text messages are important! Have you added any messaging blocks to this line http://vz.to/1di2TlT? Try removing the sim card for 1 minute then re-insert the sim card to the device http://vz.to/18zj3sm.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

[Major_Payne]

Annie lots of us are having this issue. If you search this forum you will find numerous threads and posts about it.