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HTC Windows phone can't see Verizon email account
twlamkin
Member

My HTC Windows Phone has been a dream getting my Comcast emails wherever I
am.  I am trying to integrate my new Verizon account in the same way, but my
phone says the Verizon server doesn't support Microsoft Exhange ActiveSync -
error#85030022.

is there a work-around or will this be supported soon?  This would be a huge
problem with my switch from Comcast to Verizon.

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Correct Answers
Re: HTC Windows phone can't see Verizon email account
twlamkin
Member

What solved it for me was the selection of 'other account' vs 'Outlook'.  Seems that removed the need for activesync on the server.

Thanks to all for your help.

View solution in original post

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Re: HTC Windows phone can't see Verizon email account
scolab
Member

I would guess you'd need to configure the new Verizon account as either IMAP or POP3, not as an Exchange ActiveSync account. Or you could create an Outlook.com or Gmail account, which either can be configured as ActiveSync. Plus, you can keep the Outlook.com or Gmail account forever and not be tied to your ISP.

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Re: HTC Windows phone can't see Verizon email account
scolab
Member

If you do go with Outlook.com, here are step-by-step instructions:

http://www.wingadgetnews.com/setup-outlook-com-email-address-windows-phone/

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HTC Windows phone can't see Verizon email account
twlamkin
Member

This is my HTC Cell phone that can't connect, and it provides that error about ActiveSync.  I'm not sure how much flexibility I have when I configure my cell phone for this email connection.

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HTC Windows phone can't see Verizon email account
twlamkin
Member

Just took a look at that link, it may be the answer.  Thanks.

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Re: HTC Windows phone can't see Verizon email account
twlamkin
Member

What solved it for me was the selection of 'other account' vs 'Outlook'.  Seems that removed the need for activesync on the server.

Thanks to all for your help.

0 Likes