Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Help me please!
Tosh91
Member

Hi, just wondering if anyone else is experiencing a Nokia Icon that is possessed? While searching the internet, looking at pics or reading emails, the phone starts backing into previous screens and even starts Bing voice search. I've done the soft reboot. I get so frustrated that I sometimes just turn my phone off!

Thanks,

Tosh

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Help me please!
jharris326
Novice

I have seen that on the 822 as well and did a full restart, taking the battery out for a couple of minutes then putting it back in.  It appeared to be update related or maybe a APP acting bad.

View solution in original post

0 Likes
Re: Help me please!
speedpilotf16
Member

Try wiping down your screen, sound like you have some oil or dirt from you hand on it.

0 Likes
Re: Help me please!
tbo27
Sr. Member

If that doesn't work you may wanna try the hard reboot

0 Likes
Re: Help me please!
jharris326
Novice

I have seen that on the 822 as well and did a full restart, taking the battery out for a couple of minutes then putting it back in.  It appeared to be update related or maybe a APP acting bad.

0 Likes
Re: Help me please!
Tosh91
Member

Thanks, hoping to avoid that route.

0 Likes
Re: Help me please!
Tosh91
Member

I'm hoping to get an update soon and trying to avoid a full restart. On this phone I'm unable to remove the battery but will sort through my apps and get rid of the ones I don't use often. Thanks!

0 Likes