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How can I find if the LG Exalt will work overseas?
Pooty
Newbie
‎08-07-2015 05:53 AM

My travel book says to find out if my phone is 'unlocked'. I can't find that information on the Verizon site.

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Re: How can I find if the LG Exalt will work overseas?
vzw_customer_support
Customer Service Rep
‎08-09-2015 06:53 AM

I understand wanting to get all details ironed out before you travel, Pooty. I have taken a look for you and the LG Exalt will not work overseas as it is not a global capable phone. In these instances where your current phone will not work while traveling we do offer a rental phone program. To learn more please contact our Global Phone Department by dialing 800-711-8300 Mon - Fri, 9 AM - 6 PM ET 


TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How can I find if the LG Exalt will work overseas?
Snn5
Legend
‎08-07-2015 06:00 AM

Most basic phones are locked, but here is some info in detail.

Device Unlocking Policy | Verizon Wireless

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Re: How can I find if the LG Exalt will work overseas?
vzw_customer_support
Customer Service Rep
‎08-09-2015 06:53 AM

I understand wanting to get all details ironed out before you travel, Pooty. I have taken a look for you and the LG Exalt will not work overseas as it is not a global capable phone. In these instances where your current phone will not work while traveling we do offer a rental phone program. To learn more please contact our Global Phone Department by dialing 800-711-8300 Mon - Fri, 9 AM - 6 PM ET 


TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Reply