How can I get a device off my account?
Airsap50
Enthusiast - Level 1

I had got a LG VX5500 from Verizon, years ago, and my wife broke her phone, so I had it put on my account so she would have a phone to use.  Now I want to get off my account.  Any ideas? 

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tikibar1
Community Leader
Community Leader

You'd need to contact Customer Service or visit your local Corporate VzW store to cancel a line of service.

Customer Service

Dial *611 from a cell phone

(800) 922-0204

7 AM - 11 PM, Mon - Fri
8 AM - 9 PM, Sat - Sun

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SuzyQ
Community Leader
Community Leader

Do you want to cancel the line the phone is on?  Or just put a different device on that line?

Airsap50
Enthusiast - Level 1

I want to cancel the line the phone is on.

tikibar1
Community Leader
Community Leader

You'd need to contact Customer Service or visit your local Corporate VzW store to cancel a line of service.

Customer Service

Dial *611 from a cell phone

(800) 922-0204

7 AM - 11 PM, Mon - Fri
8 AM - 9 PM, Sat - Sun

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B33
Legend

Just as a reminder on any cancellation of a phone line there will be some pro-rated cost in your final bill..

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