An Accepted Solution is available for this post. Jump to solution.
How can I put a block on my stolen phone?
VICPOC18
Newbie
‎06-13-2016 12:40 PM

My phone was stolen today.

Is there any way to block my phone from being used on wifi ? It was stolen today. I suspended my service, but from what I can tell .. they can still use it on wifi.. please help. I don't want those thieves to be able to do anything...

Labels (1)
Labels
6 people had this problem.
0 Likes
Reply
1 Solution
An Accepted Solution is available for this post. Jump to solution.
dakranii
Enthusiast - Level 2
‎06-14-2016 12:48 PM

Hopefully you use a Microsoft account with your phone...hotmail, live, msn, outlook, etc.  If so, go to https://account.microsoft.com/devices.

If your device is listed there you can click on "Find my phone."  From there you can see a map of the last known location, ring your phone, send a message to it, lock it, or erase it.

Capture.PNG

View solution in original post

Reply
2 Replies
An Accepted Solution is available for this post. Jump to solution.
dakranii
Enthusiast - Level 2
‎06-14-2016 12:48 PM

Hopefully you use a Microsoft account with your phone...hotmail, live, msn, outlook, etc.  If so, go to https://account.microsoft.com/devices.

If your device is listed there you can click on "Find my phone."  From there you can see a map of the last known location, ring your phone, send a message to it, lock it, or erase it.

Capture.PNG

Reply
An Accepted Solution is available for this post. Jump to solution.
bgoodbody
Contributor - Level 1
‎06-15-2016 08:03 AM

You can also suspend your phone on the website from My Verizon

Reply