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How do I get into my trophy if I forgot password? Need to use it because my iPhone face cracked and I need to use my Trophy until my new iPhone comes in, but I forgot the passcode, as I haven't used it for over a year. Help???
pb1441
Member


I need to use my old Trophy phone for a couple of days until I get my new iPhone, but I forgot my passcode, as I haven't used it in over a year.  How do I get in?

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Re: How do I get into my trophy if I forgot password?  Need to use it because my iPhone face cracked and I need to use my Trophy until my new iPhone comes in, but I forgot the passcode, as I haven't used it for over a year.  Help???
vzw_customer_support
Customer Support

Let's get your phone unlocked, pb1441! When the passcode is forgotten on the HTC Trophy, a Factory Data Reset would need to be done. Here is a link with the steps http://vz.to/1ofEiHx. Be sure to follow the ones listed under Alternate Reset Method.

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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Re: How do I get into my trophy if I forgot password?  Need to use it because my iPhone face cracked and I need to use my Trophy until my new iPhone comes in, but I forgot the passcode, as I haven't used it for over a year.  Help???
vzw_customer_support
Customer Support

Let's get your phone unlocked, pb1441! When the passcode is forgotten on the HTC Trophy, a Factory Data Reset would need to be done. Here is a link with the steps http://vz.to/1ofEiHx. Be sure to follow the ones listed under Alternate Reset Method.

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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