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How do I re-download my prepaid RINGTONES?
GuerraEC
Member

I had to take my new phn (Lumia Icon) into VZW store and they reset it to original settings.  Now my previously purchased ringtones aren't showing in my sounds and ringtone options.  How do I re-download the ringtones without having to pay again?

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Re: How do I re-download my prepaid RINGTONES?
vzw_customer_support
Customer Support

GuerraEC,

Sorry to hear that you had to go as far resetting the device. As a general rule if you have purchased a ringtone you would not need to purchase it again. I'd be happy to provide some insight if I can regarding how to download your ringtones again. Where were the ringtones purchased from?


BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: How do I re-download my prepaid RINGTONES?
GuerraEC
Member

It was purchased from Verizon online.  The song "Happy".

Elisa

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Message was edited by: Admin Moderator

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