How do I turn on Cortana?

[DebRogers]

How do I turn on Cortana?

[vzw_customer_support · Accepted solution]

DebRodgers,  That's an awesome question! Cortana is a very useful option to have on the Lumia. You can set that up whenever you're ready following these steps! http://vz.to/19NwQxw  AndrewT_VZW Follow us on Twitter @VZWSupport

[DebRogers]

Once I push Cortana, there is no "Ready to get started".

Deborah Rogers

On Tue, Mar 24, 2015 at 6:28 PM, Verizon Wireless Customer Support <

[vzw_customer_support]

DebRogers,  We want to make sure you get into this feature and it works great for you. We wouldn't push something that says "Ready to get started". That should be the name of the page we're on when you push "Cortana". Is there a "sure" button on that page somewhere? That's what we'll want to select. What do you see when you select "Cortana"?  AndrewT_VZW Follow us on Twitter @VZWSupport

[DebRogers]

Once I press Cortana, it reads "I;m afraid I'm not available to help in

your region with the language you've chosen."

Deborah Rogers

On Thu, Mar 26, 2015 at 6:47 PM, Verizon Wireless Customer Support <

[vzw_customer_support]

DebRogers,

Great information! That's definitely helpful. What zip code are you using the phone in? Is the phone's language set to English at the moment? If not what is it set to?

AndrewT_VZW
Follow us on Twitter @VZWSupport
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