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How do I update the certificate for my Exchange Email Account?
LSchmitz
Member

I'm trying to update the certificate for my Exchange Email Account...Dell had me delete the account, install the new certificate on my phone, and set up the email again...But it still won't work and acts like it can't find/use the new cert.  Any suggestions besides a hard resest of the phone?

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Re: Looking for help to update the certificate for my Exchange Email Account...
vzw_customer_support
Customer Support
That's a great question, LSchmitz!

Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.

VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Looking for help to update the certificate for my Exchange Email Account...
vzw_customer_support
Customer Support
That's a great question, LSchmitz!

Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.

VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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