How do you factory reset the Samsung Brightside?
agaw
Newbie

I have a samsung brightside and it has a code on it . i have called verizion and samsung neither one can help me rebute the phone. it has a 4 digit code that my kids do not remember. help in rebutting it without going to a best buy or verizion store 45 mi

How do you factory reset and Samsung Brightside . I have been on phone with Verizon and Samsung both. I can not get past the 4 digit pass code. Nobody knows the 4 digits. I was told I had to got to best buy to get this done . any help please.

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4 Replies
vzw_customer_support
Customer Service Rep

Help has arrived agaw! All you need to do is dial *228 (send) option 1 to re-activate the phone and then the passcode resets to the last 4 digits of the mobile number. Please try this and let us know if you have any further questions.


KristieQ_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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wizardofahz
Enthusiast - Level 2

I want to donate my Samsung Brightside to a charity.  How do I do a factory reset of it, which includes erasing my phone number from it.

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Ann154
Community Leader
Community Leader

Instead of digging up a four year old thread, why didn't you create a new post for your question? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep
  1. From the main screen, select Settings.
  2. Select Phone Settings.
  3. Select Security. ...
  4. Enter the Security Code (default is the last 4 digits of the phone number).
  5. Select Restore Phone.
  6. Select Yes.
  7. Select OK.

CheyenneS_VZW

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