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How do you save an email on the Lumia 735 phone using a POP account
Jcpstrat
Member

Most of my emailing is done using the Thunderbird email program on my home desktop PC, running a POP email account. When I'm not at home I'd like to be able to check my email(s) on my Windows Lumia 735 phone, which is also setup with a POP account. There will be times when I need to keep an important email on my phone but every time the phone sync's, it erases emails that have been deleted from the server. I'd like to be able to keep important emails somewhere on my phone ... is there no safe place you can put them where they will stay on phone until deleted on the phone?

My Internet provider is Time Warner and they couldn't help me. John

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Re: How do you save an email on the Lumia 735 phone using a POP account
47seijar
Sr. Member

You would need to create a sub-folder and call it something like "Saved Mail." You can move emails to that folder after reading them.

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Re: How do you save an email on the Lumia 735 phone using a POP account
Jcpstrat
Member

Thanks 47seijar for your response ... I actually thought of that but I can't find anyway that allows me to make a folder. How do you do that on your phone?

The folders that are available on my phone are:

I tried moving mail to all of these folders and it will move the email(s) to the folder I choose but as soon as my phone sync's again ... the email(s) disappear if the emails have been removed from server.

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Re: How do you save an email on the Lumia 735 phone using a POP account
Jcpstrat
Member

Still haven't found a solution but did find out a couple of things.

1. My wife has an iPhone and what I want to do works on her iPhone 5. Her account is setup as an IMAP for the incoming and SMTP for outgoing. She created a folder on her phone called "Saved" and if she moves an Inbox email to the "Saved" folder, it stays there, even if the email is deleted from the server.

2. When you use a POP account it will ONLY synchronize the Inbox folder.

I think I've correctly setup my phone with the IMAP incoming and SMTP outgoing info. but can't find a way to create a folder i.e. "Saved" on my phone to move email to, in order to test.

Any thoughts from anyone?

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Re: How do you save an email on the Lumia 735 phone using a POP account
Tidbits
Sr. Leader

You could always forward your mail to an Image account like Google or iCloud for example.

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Re: How do you save an email on the Lumia 735 phone using a POP account
Jcpstrat
Member

Great idea Tidbits ... thanks for suggestion. Someone else (not on forum), suggested just doing a screen shot of email i.e. important parts. Both of those are doable. My preference would be to do it by just moving the email from Inbox to a different folder but the above two ideas will work for me and that's great. Smiley Happy

If anyone else thinks of something else, I'd still welcome those thoughts and if I ever come up with one I'll certainly post that solution but I do appreciate 47seijar and Tidbits for taking the time to read and post their ideas. Hope the rest of your weekend is a good one. John

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Re: How do you save an email on the Lumia 735 phone using a POP account
Tidbits
Sr. Leader

If you can setup RR mail as IMAP it will be your best option, and I am not aware they allow it.  I use RR for a long time, and tried a long time ago.  It may be different now.

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Re: How do you save an email on the Lumia 735 phone using a POP account
Jcpstrat
Member

I hear you Tidbit ... after realizing a POP account will ONLY synchronize the Inbox folder I set phone up as IMAP. That didn't solve my problem but might have if the phone app would allow me to create a folder but it doesn't.

After setting up a Gmail account I can do exactly what you said, forward a email to that account and then move it out of the Inbox of Gmail and it seems to stay in the moved folder regardless of what happens on server. Actually Gmail has more settings for setting up email accounts than I've ever seen before. I may just start using Gmail. Smiley Happy

Thanks again.

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Re: How do you save an email on the Lumia 735 phone using a POP account
Tidbits
Sr. Leader

When you set it up as IMAP did you delete the whole thing then start over?  I use gmail over my RR account simply because I liked IMAP more than POP, and at the time RR didn't allow me to use IMAP.

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Re: How do you save an email on the Lumia 735 phone using a POP account
Jcpstrat
Member

Actually I tried it both ways. Just changing incoming server prefix and then deleting account, powering off & on phone and starting all over ... no noticeable difference.

I think there's actually a problem with the Lumia 735 account setup app because Time Warner told me to use "mail.twc.com" for both incoming and outgoing server names but that wouldn't work at all and gave setup errors. I had to use the older format of "pop-server.roadrunner.com" or "imap-server.roadrunner.com".

Sent from my Windows phone

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