How to complete my phone transfer?? help please!
grantham1
Newbie

so i was switching from one phone to the next i got half way done then it says to finish by calling 228 and when i tried to do that it just said "verizon wireless" then beeped like a busy line. if i go to try and switch my phone again it says it was already switched. now i cannot make any calls r texts off of either one of my devices.. so what do i do now!? help please!

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Re: How to complete my phone transfer?? help please!
budone
Legend

Was the old phone off when you tried to change to the new device???

Best bet, call 800-922-0204 and choose option 3 for tech support

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Re: How to complete my phone transfer?? help please!
lewisr13
Champion - Level 1

You need to dial *228, not just 228. Then choose option 1.

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Re: How to complete my phone transfer?? help please!
budone
Legend

  Nice catch!

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