How to personalize voicemail's answer (such as replace cell
LumiaK
Newbie

For example, replace the spelled-out cell number with a voice-recorded name.

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vzw_customer_support
Customer Service Rep

LumiaK, we know how important it is to have that option available to you. The process is done simply by calling your voicemail from your phone. Once listening to the prompts choose option 4 for Personal Options, then press 3 for Greetings, then press 1 to change the greeting.
StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Ann154
Community Leader
Community Leader

You should be able to change the greeting in the voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

LumiaK, we know how important it is to have that option available to you. The process is done simply by calling your voicemail from your phone. Once listening to the prompts choose option 4 for Personal Options, then press 3 for Greetings, then press 1 to change the greeting.
StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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