How to stop receiving duplicate texts. They're eating up my limit. Just started a couple of months ago.

[Alishay]

I have a Samsung ATIV Odyssey Windows 2 phone that has recently started receiving duplicate text messages.

[pherson]

Well. .....seeing how there IS no text limit unless you're on a really old plan.....

[vzw_customer_support]

Hi Alishay,

Duplicate messages can be troublesome! Lets get this fixed. When did the issue start? Is the issue with all messages or a particular contact? Are you using the messaging application that came installed on the device or have you downloaded a 3rd party messaging application? 

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

[Snn5]

I read recently that using another texting app temporarily can help straighten things out, then returning to stock app.  I also read that it might be a tower issue in a specific geographical area.

[Alishay]

When did the issue start? Approximately 2-3 months ago? Maybe less maybe more.

Is the issue with all messages or a particular

contact? -Very random. Sporadic. No consistency re who the sender is. In other words a particular senders message may be duplicated for one message and not another.

Are you using the messaging application that came installed on

the device or have you downloaded a 3rd party messaging application? The one with the phone. Have not added a message app.

[85MeBee]

I too am receiving duplicate text messages from the same person. Just started today. And I am using the paginal messaging service that came with the phone. How do I stop it. I am getting the same text message 9 times now

[vzw_customer_support]

85MeBee, duplicate texts have to be a nuisance. Lets stop this from happening to you. How long has this been happening? Have you recently done a software update?

MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[85MeBee]

MarcusS_VZW    Really? Follow you? And that is your response? How useless are you? Then give you a "Correct Answer"? How you DIDN'T ANSWER ANYTHING you troll

[47seijar]

Relax. The "follow/mark correct" is a standard signature on all Verizon support people's accounts. Diagnosing issues is never easy and the more information a user can provide the better the chance of resolving issues.

I would advise folks experiencing double messaging to check (and then re-check) that they don't have a second messaging app activated. Verizon has their own proprietary messaging app for some platforms, and a recent software update could have activated it. I recommend uninstalling or disabling all proprietary Verizon apps (especially their backup app) and using the apps that are standard to the platform.

[85MeBee]

He never diagnosed anything He wanted me to follow him. None of you have answered this question. And you just repeated what others have said. So you must all be trolls you know noting of this problem Stop answering when you have nothing intelligent to contribute