I believe its time to leave Verizon. Really! Blocking the 950 & 950XL!
J_Icon
Enthusiast - Level 3

I'm a long time customer of your services.  My experience has been good until I read your business practice will be to block the 950 & 950XL.  I want the 950XL.  Presently, I have an Icon and am ready for the upgrade.  If you think for one moment I will migrate to an Apple or Android product, then you are wrong.  This is a problem when very few companies provide a service such as yours and hold customers hostage to your choices.

I will pay off my Icon, and my wife's phone.  They will not be traded in, and I will smash them before giving or selling them to another just for spite because your decision.

I'm old enough to remember life before these devices came about.  People actually talked to each other.

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J_Icon
Enthusiast - Level 3

I read a Verizon White paper on their move away from CDMA.  Looking at the specifications of the 950XL wonder if Verizon is waiting to reduce their CDMA reliant devices.  Microsoft Lumia 950 XL specs.

I found articles regarding an AT&T Verizon merger.  That in itself was interesting, but maybe unlikely to happen.

So, I'm still disappointed just because of perceived politics of it all.  I will confess, even if I got a 950XL will get the Surface Phone.  And, trust me, whom ever's system it works on will have me as a customer.

Thanks for participating in my rant.  Maybe this all is part of the marketing schema to gage the need before release.  I agree with everyone's post.

Thanks.

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jmachats
Enthusiast - Level 3

Unfortunately leaving is the only way to get Verizon to pay attention. I hear that there's a good chance T-Mobile will have the phones. Go there. If Verizon doesn't want your business, take it elsewhere. My contract isn't up yet - or I'd be out the door. When it is, if it's the same old crap with Verizon, I'll be gone too

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Tidbits
Legend

Legere said MS isn't talking to them about the phones and they were interested twice. MS said they only talked to AT&T in response to Legere words. So if you want to use the 950 it has to be unlocked version. T-Mobile will not have it in stores.

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Tidbits
Legend

At the bottom MS says carriers are interested but they chose to stick with Just AT&T.  Legere went as far say that MS told him it was to be exclusive.  This was a MS move and not a Verizon one as to availability.

1.  MS didn't want to pay Qualcomm licensing for CDMA

2.  MS didn't want to add further spectrum and FCC costs for testing and approval

3.  MS went exclusive with AT&T so there is no point putting in something that works for CDMA carriers

4.  MS is doing this in the short term, and I expect long term (Surface branding) will be available to all carriers like the iPhone and can be activated no matter where you bought it from thanks to Block C open access.

John Legere says T-Mobile didn't turn down Microsoft's Lumia 950 and Lumia 950 XL » TmoNews

http://www.geekwire.com/2015/t-mobiles-legere-wed-carry-the-new-windows-phone-if-microsoft-would-sto...

Update: Microsoft says in a statement:

We’re refocusing our channel strategy, narrowing it in the short-term and planning for broader operator availability long-term. While there was interest across the board from U.S. operators, currently we’ve made the decision to have AT&T carry the Lumia 950, and then sell both the Lumia 950 and Lumia 950 XL unlocked through our own channel in Microsoft stores. In Europe, Deutsche Telekom will carry the Lumia 950 and Lumia 950 XL, and we’ll have more to share about other carriers shortly.”

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OutlawFirebird1
Enthusiast - Level 3

Your info is for t mobile  there GSM,

It has been said Microsoft will not work with carriers that dont support the platform,  so they locked out the bands for Verizon,  its Verizon fault for not supporting windows.

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Tidbits
Legend

No if you read the other thread I linked how Verizon does the authentication system which is GSM and not the old CDMA standard.

If understood how licensing and block C works you would understand Verizon blocked nothing and did nothing.

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OutlawFirebird1
Enthusiast - Level 3

I'm not talking about blocking the phones, I'm talking how they treated Windows as a platform as a whole, and how they treated the people who use windows phones on there network. Plenty of people talk how they want a new windows phone on Verizon, only to be told by a rep that they have other phones that the customer should choose from instead.  look back at the icon and how Verizon handled it, they did a horrible job at supporting it. 

VerizonLosesACustomer
Enthusiast - Level 1

Please leave, I am leaving them tomorrow and going to sprint. Is an unethical and immoral company. They don't care for their customers, and every piece of equipment I have gotten from them has broken within the first month or two. I hope everyone realizes this and leaves  them and the company folds.

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VerizonLosesACustomer
Enthusiast - Level 1

Sprint will buy your contract, if you didn't already know. I am going to talk to them tomorrow because Verizon really sucks

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VerizonLosesACustomer
Enthusiast - Level 1

Please leave Verizon, I am selling my contract tomorrow. Read the update from Microsoft, it wasn't Verizons choice to block it, Microsoft did not want them to have it. After being a customer of theirs for one year I understand why.

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Tidbits
Legend

Link that update. If that was in fact from MS saying it then Verizon is violating block C rules.  Then the FCC would step in. The fact of the matter it was someone misinformation that is being spread around like it's the truth.

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OutlawFirebird1
Enthusiast - Level 3

All in getting at is that some of this, is because Verizon has poor customer service with regards to the windows phones they have sold before. There are reps on this forum telling people basically to use a different platform instead.

Tidbits
Legend

That's what you are speculating.  MS already is ON RECORD stating they picked AT&T. Legere even said the same thing for the short term.  Everyone knows this IS the last Nokia branded phone they are making and they are going under their new branding.  Short term they are not going to spend a whole lot on this device, and surely will spend more on their next version as it's their "BRAND" at that point.

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vzw_customer_support
Customer Service Rep

We'd be disheartened to hear you're planning to leave us, VerizonLosesACustomerForever. We want to mend our relationship. Aside from not yet having that specific phone yet, please tell us what else has you leaving.


LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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jmachats
Enthusiast - Level 3

Obviously I can't speak for VLCF but I think the overriding sentiment here is that not having that specific phone (yet) - {does that mean its coming??} is probably the ONLY reason people are considering leaving. I think folks are just tired of the general lack of respect and basically outright hostility and contempt Verizon feels for its Windows phone users.

Our money is just as green as iOS or Android customers and if Verizon doesn't want it I strongly encourage anyone thinking about it to explore other options.

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jmachats
Enthusiast - Level 3

This reporting backs up what Tidbit is saying.

I will keep researching to see if this is the full explanation or if, in fact, there's a counter story

But this does support it

http://arstechnica.com/gadgets/2015/10/if-the-lumia-950-and-950-xl-wont-work-on-verizon-thats-micros...

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dexman
Community Leader
Community Leader

It seems like there is something else going on behind the scenes that the general public isn't privy to. Neither Verizon Wireless or Microsoft are speaking out. Surely Microsoft could easily spend the money to certify the two phones to operate on VZW. Sprint and so on...but...something is making the company think that it just isn't worth it. Even if the 950's are placeholders until the next iteration of smartphones hit the market, cutting out the largest carrier in the US is puzzling. From comments posted elsewhere, major Canadian cellular providers are not going to carry the 950s either.

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Tidbits
Legend

It's not puzzling...  Production costs and if they don't sell as many as projected it's a major loss.  keep inventory and resources low in preparation for the next major device.

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dexman
Community Leader
Community Leader

So why not offer these limited run products to Verizon Wireless? Why keep running back to at&t over & over again?

Should the message from these unofficialy exclusive products be "at&t sells the bulk of Windows phones in the US and has a more favorable relationship/terms with Microsoft so MSFT will bestow new high end products to at&t rather than Verizon Wireless"?

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Tidbits
Legend

The devices would be more expensive.  Simple matter there is a licensing cost paid to Qualcomm to use CDMA.  Like I said keep production costs low for your next major device. If they wanted to MS could have made it available to CDMA, but they opted to save costs for their next device.

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J_Icon
Enthusiast - Level 3

I read a Verizon White paper on their move away from CDMA.  Looking at the specifications of the 950XL wonder if Verizon is waiting to reduce their CDMA reliant devices.  Microsoft Lumia 950 XL specs.

I found articles regarding an AT&T Verizon merger.  That in itself was interesting, but maybe unlikely to happen.

So, I'm still disappointed just because of perceived politics of it all.  I will confess, even if I got a 950XL will get the Surface Phone.  And, trust me, whom ever's system it works on will have me as a customer.

Thanks for participating in my rant.  Maybe this all is part of the marketing schema to gage the need before release.  I agree with everyone's post.

Thanks.

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