I can't seem to open videos on my phone

[Neo36]

I have apps on my HTC Windowm (M8) phone that regularly videos to view, but everytime I open them, no video plays.

[vzw_customer_support]

Neo36,

Let's take a closer look and get you playing those videos. When you are not able to view your videos are you able to get on the internet? Are you on wifi? Have you power cycled the device?

RobinD_VZW

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[Neo36]

I'm thinking it may be the app itself. I can access the internet and view videos online and through other apps. But they just won't open on this app.