I cant get ahold of customer service

[Nikki31]

would someone from verizon contact me,my phone plan was supposed to be changed and fixed within 72hrs...its been 4 days and i can not call from any phone to contact a human about my account to see why my credit has not been applied.

[tikibar1]

This is a customer-to-customer forum, not Customer Service.  And, unfortunately, since your post wasn't marked as a question, a Verizon rep won't see it.  Have you tried accessing the chat feature or borrowing a phone to contact Customer Service?