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I have an HTC 8m and with no data connection other than WIFI??? Any advice
barct
Newbie
‎02-07-2015 09:47 PM

I have an HTC 8m and with no data connection other than WIFI??? Any advice

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Re: I have an HTC 8m and with no data connection other than WIFI??? Any advice
SuzyQ
Super User
Super User
‎02-08-2015 07:06 PM

Try removing then reinserting the SIM card; it may just not be connecting fully. If that doesn't work, the SIM card may be corrupt (it happens), and you can get a new one at no charge at a Verizon corporate store, or by calling customer service (800) 922-0204.

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Re: I have an HTC 8m and with no data connection other than WIFI??? Any advice
SuzyQ
Super User
Super User
‎02-08-2015 07:06 PM

Try removing then reinserting the SIM card; it may just not be connecting fully. If that doesn't work, the SIM card may be corrupt (it happens), and you can get a new one at no charge at a Verizon corporate store, or by calling customer service (800) 922-0204.

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