I just bought a new LG Extravert 2 today and I am unable to send text messages. Can you help?

[DonnaLynnBennett]

I just bought a new LG Extravert 2 today and I am unable to send text messages. I upgraded my plan, so I didn't know if it takes awhile for all of the services to work. I can make/receive calls and get on the internet, but when I try to send a text, it says no service. Help!

[vzw_customer_support]

DonnaLynnBennett, Congrats on your new Smartphone! I know your text messages are too important to be missed so let's look into this together! What happens when you try to send a text message? What plan did you upgrade to? Were your text messages previously blocked before getting your new phone? Please share so we can make sure you enjoy everything about your new phone.
TanishaS_VZW
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[DonnaLynnBennett · Accepted solution]

Thanks Tanisha,

I called Verizon Tech Support this morning and they fixed the problem. I did not have text messaging with my previous plan and there was a block on it, which they removed and now it's all good. Thanks for responding.

Donna