I just want to see my files with explorer. Then transfer all pics to my computer. With the new update I can't. How do I access my file with just explorer?
jpandwibble
Newbie

I just want to see my files with explorer.  Then transfer all pics to my computer. With the new update I can't.   How do I access my file with just explorer?

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Re: I just want to see my files with explorer.  Then transfer all pics to my computer. With the new update I can't.   How do I access my file with just explorer?
vzw_customer_support
Customer Service Rep

Let's bring back your file control, jpandwibble. What happens when you connect to your computer? Are you trying to use Explorer on the device or on computer? I am eager to continue troubleshooting!


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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