I was using my laptop to update my Samsung Reality when (while it was updating) the cord got pulled out of my computer. The screes was still frozen so I tried to turn it off but the power button wouldn't work so I took out the battery. Now the OS won't load up. When I try to turn it on it turns back off.
I need help.
I do plan on going to the store in the morning but I just got this phone replaced last month. I don't want to re-buy the phone so soon.
LunaDW,
Help is our middle name! May I ask if you tried removing/reinserting the battery and then turning the phone back on? Please let us know.
EvanO_VZW
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
