I switched from AT

[Sanderlyn]

I switched from AT&T to Verizon at the Verizon store and he activated my new phone.  None of my pictures were transferred, what can I do?

[SuzyQ]

Were the photos backed up anywhere? (SD card, online storage?)  What type of phone(s) are involved?

[vzw_customer_support]

Help is right here Sanderlyn! As SuzyQ asked, are you photos backed up anywhere? What make and model AT&T phone did you have? If it's an android phone then do you have Google Drive? If it was an Apple device then did you use iCloud? As you share the details then we can assist.

Thank you…

ArnettH_VZW
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