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Icon Cyan update info
sullivanevan
Enthusiast - Level 3
‎10-22-2014 10:56 AM

Just got off chat with Verizon support.  She said they expect the Cyan update to be release at the end of this month or early Nov.  Although I think they said summer before too

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primortal
Master - Level 1
‎10-22-2014 11:01 AM

I'll take what support says with a grain of salt because they really don't know anything and just will tell the customer something to make them happy.

11/15 is the four month mark which was the same amount of time it took them to release Update 3 for Windows Phone 8.0.

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bsites1968
Contributor - Level 2
‎10-22-2014 12:15 PM

I've heard end of October for quite a while now.  I haven't heard anything that changed that timeline.  I'm sure it's going to be on the way soon.

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rcaringer
Newbie
‎10-22-2014 02:59 PM

Here is a link to the Microsoft update page:

Availability in North America - Nokia

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CrimsonO2
Enthusiast - Level 3
‎10-23-2014 06:41 AM

Good luck with this show of support for the Icon considering Verizon has pulled the device from being purchasable at their store.

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soapbox3000
Enthusiast - Level 2
‎10-23-2014 07:13 AM

I got off the phone with a customer service rep from Verizon and they said that the Update (not specifying which one cyan or denim) was released from testing on 10/14/14 and normally takes about 2-3 weeks for it to start pushing OTA to our phones.  So the timeline that I'm giving this is end of month for October to the middle of November.

Granted, I am taking this info with a grain of salt just due to the lack of official notification from Verizon Proper.  But at least in my mind I am beginning to see the light at the end of the tunnel...sorta...could be a hallucination...*delayed nervous laugh*

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bsites1968
Contributor - Level 2
In response to soapbox3000
‎10-23-2014 08:56 AM

This would seem to go with the update that Microsoft pushed last week for extras+info.  Hopeful.

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primortal
Master - Level 1
In response to soapbox3000
‎10-23-2014 09:58 AM

Most likely Cyan being Denim isn't even listed on MS page for device updates yet.

Interesting it takes so long from approval to device release.  Also interesting that support is actually providing more information than the usual "I don't know" or "You'll need to ask Microsoft" answers.

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grafixguy
Contributor - Level 2
In response to soapbox3000
‎10-24-2014 08:00 AM

There was an updated pushed out to the 2520 on October 14. There is absolutely no news on Cyan. Nobody knows anything anyone who says they do is lying.

At some point someone is going to guess correctly, but that's all it will be...a guess.

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bsites1968
Contributor - Level 2
‎10-23-2014 04:35 PM

Another Microsoft update for those running Preview For Developers tonight.  Hoping it is getting ready for Cyan and maybe even Denim.  Hey, a guy can hope!

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ZagadkaVolya
Newbie
‎10-23-2014 09:26 PM

The entire 8.1 update fiasco is, more than anything, making me look at AT&T. This just isn't acceptable.

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Blue4293
Newbie
‎10-24-2014 12:59 PM

I have an Icon. I have been running Windows Phone 8.1 via the Preview for Developers for a few months now but the Firmware version has remained the same (1028.3566.1417.0047) as it was for Windows Phone 8 (which makes sense) and Extras & Info has continued to say 'Lumia Black'. But today I checked (prompted by a response below) and Extras & Info now says 'Lumia Denim' but there has been no firmware update as of yet. Interesting...does this mean that we are close to a Windows Phone 8.1 update from Verizon???

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primortal
Master - Level 1
In response to Blue4293
‎10-24-2014 01:01 PM

The whole Denim and the update to Extras + Info was a glitch and nothing forthcoming, Nokia Lumias grab Extras + Info update, causes false Lumia Denim firmware sightings | Windows Centra...