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In-store Verizon reps and Windows Phone

If Microsoft wants to succeed with Windows Phone, they really need to step up their game with the in-store reps at Verizon. Last night, once again, I just browsed through a Verizon store in a local mall. Took a quick look around, but didn't see the Icon anywhere. In fact, they only had cardboard replicas of the 928 and 822 on display! When I asked about the Icon, the young lady said, "Oh, we don't carry that. Can I show you this new LG phone?" Obviously, that's what had the spiff-of-the-day going on. Verizon stores are sooo apathetic about WP, it's disgusting.

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Re: In-store Verizon reps and Windows Phone

A lot of places are, which is unfortunate. The Icon is a great phone, I wish I knew where to tell you to check it out at.

Re: In-store Verizon reps and Windows Phone
Sr. Member

Sadly, this is pretty consistent.  I've visited many VZW stores in different areas of the country and it seems to be a VZW attitude.  My guess it's part of their training.  I've even been told by their sales reps that there's no such thing as a Windows Phone.  They're always pushing androids and iPhones, even when someone comes in specifically for a Windows Phone.