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Just replaced a lost lumia 822 and now i can't get it activated.
btyg1119
Newbie

What do I need to do to activate my replacement lumia? i was unable to connect to verizon or anything.

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Re: Just replaced a lost lumia 822 and now i can't get it activated.
vzw_customer_support
Customer Support

i'm sorry you're having issues with activating your replacement device btyg1119. I know how important it is to get that device up and running. Did you receive the phone from customer service or the Insurance company?  First ensure both phones are powered completely off? You can activate the phone online via My-Verizon http://bit.ly/xB4iTc . Here are some directions http://www.verizonwireless.com/support/myverizon/HowToAddActivateDevice.html?lid=sayt&sayt=myverizon...

Keep us posted.

Kinquana_VZW
Follow us on twitter @vzwsupport

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