Keys don't work, and phone is only a year old. Any suggestions?
MIRCER21
Newbie

Keys don't work, and phone is over a year old. Still have months left on our contract, with a useless phone. Any suggestions?

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SuzyQ
Community Leader
Community Leader

What phone model do you have where the keys don't work?  If yo are out of the ione year warranty period, perhaps an inexpensive replacement on swappa or ebay would get you through till contract end? Perhaps a friend with a basic phone no longer in use that would lend or sell it to you?

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vzw_customer_support
Customer Service Rep

We want you to have a reliable phone and find a solution, MIRCER21. Letโ€™s get the ball rolling. What exactly is happening with your keypad? What make/model phone do you have? Please share details.


AnthonyC_VZW
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