Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
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I would like to know if Verizon is doing anything to fix the problem with the pictures resizing when sent they are so small that no one else can see them. I contacted LG and they said they are not even aware of this problem how is that possible?
i'm with you, and can assure lg that this will be the last phone of theirs i buy if they do not fix this.
I understand how inconvenient this may be and want to help get this resolved.
A fix for this issue was included the most recent software update http://bit.ly/LArcfk. Please Update the software on your device and retest.
Let me know if you continue to experience this issue after updating the software and I'll be more than happy to further assist you.
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Hey! I figured how how to bypass that problem. Go to the photo you want to send, then click "edit". Save it as is...don't do anything. It will copy the photo and resize it to 640x480. Then, you can send it Or, just take the photos in the "640x480" resolution. I noticed the Extravert can send photos 640x480 so it isn't the size of a crumb! Hope that helps.
thanks camerakid. that worked...but of course it totally defeats the purpose of having a large sized file: my photo was 312 kb on the phone, but at 640 x 480 it ended up being 61kb; a very slight improvement. i cannot recommend this phone for photos.
Just thought I would let everyone know that they finally fixed the phone!!! Here is how to fix it
go to www.lg.com
click drivers & Downloads
click software update
click cell phones
click verizon phone
Follow all download instructions
then after all that is complete make sure everything on your phone is backed up you want to keep. then follow these steps
This procedure will erase all user data not stored on the memory card and restore the handset to the original factory settings.
This will fix the problem alot of messing around but better than having to buy a new phone!