LG Exalt II won't switch to calls waiting.
carolla330
Newbie

I have a nearly new LG Exalt II and it will not switch to calls waiting most of the time.  It will randomly on rare occasions switch.  Any one else have this problem?  Is mine defective?  The send button works consistently for all other functions.

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vzw_customer_support
Customer Service Rep

This is definitely odd behavior, carolla330. Letโ€™s make sure we can get your call waiting to switch every time you need it. Just to clarify, are you running into trouble answering a 2nd call that comes in while youโ€™re on a call or is the trouble while you already have 2 active calls and youโ€™re trying to switch over from the 2nd call back to the 1st (or vice versa)? What (if anything) happens when you press the Send key and the call doesnโ€™t switch?


JenniferH_VZW
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carolla330
Newbie

It is when I am on a call, and a second one comes in. Sometimes I cannot

get it to switch. The phone tells me to hit "OK" but that doesn't work. I

always hit "send" on my other phone (Exalt 1) so that is what I used on

this one. It worked for me the last time, but twice before that it didn't

work.

On Sun, Jan 8, 2017 at 10:14 AM, vzw_customer_support <

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