We deeply apologize that options for a basic phone like the one you have are limited, penguin50. Possibly in the future basic phones will have the options you are looking for, but that is completely up to the manufacturers of the phones.
Regarding video messages on your phone, that is also limited by what is included by the manufacturer for your phone. Usually, basic phones do not have the same resolution as more advanced phones, so the video quality of incoming messages cannot be adjusted.
Steven_VZW
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The LG Exhalt 3G had better video quality and larger screen but we can't go back to that phone is that correct?
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