Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lumia 822 - Speaker Quality?
hawaiianbro
Member

Received on Feb 19.  Phone is great, however, I think I received a phone with a faulty speaker.  Need a sanity check before I "dance" with service to address the issue.

  • Is the audio quality for this tier of phone considered acceptable to the average human ear?

The base speakers sound like they are blown (faulty in this case - never wet).  One is louder than the other and both (at vol 15) emit a static / tin-can noise that overrides the intended audio.  I didn't notice the issue until now as music was the last thing that I chose to configure on the phone.

  • Can I go to a Verizon store to open a service call or do I need to do this through the Verizon HQ?

Thanks for reading.

X

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Lumia 822 - Speaker Quality?
wpScotto
Member

if you know someone with an 822 listen to it and compare.  If you dont, visit your local  Verizon store and check out the demo phone.  you should know right away when you compare them.  If your speaker is defective they should replace the phone

View solution in original post

0 Likes
Re: Lumia 822 - Speaker Quality?
wpScotto
Member

if you know someone with an 822 listen to it and compare.  If you dont, visit your local  Verizon store and check out the demo phone.  you should know right away when you compare them.  If your speaker is defective they should replace the phone

0 Likes
Re: Lumia 822 - Speaker Quality?
hawaiianbro
Member

Thanks wpScotto. 

It became as clear as day once the team at the Verizon Store was able to compare it to a display model.

0 Likes