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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lumia 822 is not recognizing GDR2 update

I have 4 Lumia 822 on my families account, I was able to update one of them when the GDR2 update (Amber) was released. Since then even a few minutes ago none of the other 3 phone even recognize that they need the update. When I go to the update tab and have the phone search for the update, it comes back that its up to date as of XX seconds.

I have had one of the phones go all the way through downloading and install (spinning gears) and said that it was updated, however nothing had changed and the phone still shows the old OS version. I read on another post to try a soft restart (down volume and power) this didn't work either.

My last resort is going to be a hard reset of the phones, I would like to avoid this as some of the apps on the phones have been removed from the store and will not reload afterwards.

Has anyone had this same experience or do you have any suggestions to force the update or get it to take with out a hard reset?

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