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Lumia 928 with Verizon or Lumia 1020 with AT&T? Deciding...

corkwatchr

Just some thoughts... not a question.

My Verizon WP7 Trophy still rocks but my contract is up and I want to upgrade to WP8. It's a bummer that Verizon just raised the Nokia 928 price back up to $100 here in the US and I missed the the $50 price window in June.

The specs on the new Lumia 1020 look outstanding and once again Verizon seems to slip behind AT&T Windows phone users. This country really needs to change its policy on phones locked into carriers. I have to decide between giving up the awesome Verizon network or getting a better phone. I use all the other features more often than talk on it. That's why Verizon stopped offering unlimited data but offers unlimited talk and text.

The Lumia 1020 has a 41-megapixel camera - crazy! $300 is a lot though, with a two-year contract.

http://news.cnet.com/8301-1035_3-57593353-94/lumia-1020-a-flash-point-for-nokia/

I have a gut feeling that Verizon will offer a Nokia 1028 next summer, while AT&T will offer WP9 on a Nokia 1200.

I hope I am wrong.

Comments

primortal

The 1020 is so tempting to leave VZW for AT&T to get the 1020 but knowing that Microsoft is releasing and update towards the end of the year (GDR3) which if rumors are correct will support quad core (even though WP doesn't need quad core) and 1080p resolution I cannot justify paying ETF right now and wait till the end of the year. I feel the 1020 is just the beginning of slew of awesome devices from Nokia.

The sad reality of it is that VZW will never get first shot at a new Nokia device being Nokia and AT&T are best buds and AT&T practically throws money at Nokia to get the exclusive devices well always get a 6+ month delay in new devices.

If you do plan to switch hold out a little if you can. There are rumors of a 1020 with 64GB storage that's headed for Europe/Latin America and it might make its way back to the US.

corkwatchr

Thank you, primortal, for the great information.

My Verizon bill comes with an employee discount for my wife's job and I get an extra discount for bundling it with my land line. I also noticed just today that Verizon (here on this site) is once again offering the Nokia 928 for $50 with a discount code at checkout. I definitely want removable memory for such big (41-MP) pictures and the Nokia 1020 doesn't have that.

I'll probably go with the 928 for now.

Thanks again!

muneo

I too contemplated this ever since I've heard of the mythical Nokia EOS (Lumia 1020) half a year ago. One thing to keep in mind is that AT&T has a 6 month exclusive on that Phone just like it did on the Lumia 920. That is why it took almost exactly 6 months before Verizon was able to release the Lumia 928 which was just an upgraded version of AT&T's Lumia 920. At the earliest, Verizon will get its own Lumia 1028 in about 6 months, so...January-ish? I can't wait another 6 months. I've already waited 4 years and my phone was dying. I have a Lumia 928 and I have no regrets...unless a miracle happens and Verizon releases an EOS 2 weeks after today (the end of my 30 day return policy)

bdinis01

Verizon is always late to the game. By the time it comes out to verizon (if) it's already an old phone. When my contract is us up, I'm definitely out and taking all my accounts to those that get the great products first. AT&T. Verizon I hate you

corkwatchr

Well, I upgraded my HTC Trophy to the Nokia 928 while my wife upgraded her Trophy to the Nokia 822. Both phones are quite nice!

I couldn't help but notice how similar WP8 is to WP 7.8 on my Trophy - especially with the three tile sizes. Biggest reason for us to upgrade? We wanted 4G LTE.

I saved a HUGE amount of money upgrading online vs. at a Verizon store/kiosk. My wife and I were going to upgrade our phones at a kiosk but it was adding up to $280 because each phone had a stupid $50 rebate.and there were no discounts. Screw that!

I walked out and logged in to pay less than $130 online for both. Our contract was up. BTW - starting this month at Verizon, you can pick up your online orders at a local Verizon store/kiosk - at least here in MN. We got our phones the next day. The folks helping us were scrambling a bit on how to process the orders on their tablets but figured it out eventually. They didn't even sell the Nokia 822 but were still able to give us one.

The Verizon web site is horrible for upgrading your Windows phone. I couldn't get past one of the pages unless all options were deselected - weird! Not good for sales either. The site didn't work with any of the popular web browsers either (IE, FF, or Chrome). However, the live chat guy was super helpful and even gave me code to keep the online discount.

Playing my XBox games on both of my phones. As well, still using the FM radio on my Trophy.

BTW -If you can't get your new WP8 phone to connect to XBox Live, change the time zone zone setting from Automatic to manual and choose your time zone. That seems to fix it temporarily. My wife was pissed when AlphaJax couldn't log in to XBox. Eventually, you can change it back to automatic.

ms-cope

yep i think i may be heading to whoever is carrying the 1020p and going to have to deal with and iphone battery that will not stay charged until the contract is up.....frustrating

RHauk68

Well I had just asked why they are always months behind and I was told " Because Verizon requires more features" The funny thing is my good friend has an AT&T S4 and I have a Verizon S4 and there is NO difference so they are a crock. We have a 20 phone account that I will be forced to move to AT&T because of what the other executives here want. I wanted the 1020 and still waiting. Now there is going to be the Samsung Mega which others want and nothing from Verizon for either one.

primortal

The reps are clueless and will tell you anything hoping you'll believe them. You need to talk to people at a higher level. I spoke with a few VP's in the past on this and they really don't get it. VZW more focused on their network than devices. They know customers will stay because of the reliability of the network and not the most up to date devices.

june1234

Don't go with VZ for any Lumia model.In mid May VZ introduced its exclusive 928 flagship device for windows for $100 with 2yr agreement. By mid august VZ was offering "flagship" for free. During my 30 days with the VZ 928 I had to do 2 factory resets(equivalent wiping hard drive along with a bottomless pit of soft resets equivalent of taking out battery on android, in case you don't know) .Twice I went to VZ stores with windows issues(after wasting time on unfruitful calls to tech support). I may as well have been speaking Chinese when I said word windows to VZ techs .They tried to sell me androids/Iphones to fix my windows issue. They even once offered to waive the 14 day return policy provided I sign up for an I phone or Samsung S model VZ is pushing hard now with the new I phone and S5 coming out in Sept. VZ's "flagship" 928 is riddled with buggy app issues, battery life issues,audio, text ones as many windows forums posts will confirm My backup failed too. VZ's 928 was all marketing,just adding subscribers. (worked for windows too they just passed blackberry).

chodi

it all comes down to your choice, things to consider...

I love my 928, best phone i ever had, no issues at all. feels great in my hand, works great etc, now comparing that to the 1020 the lens jumps out at me, going to be awkward, always sticking out, getting in the way, etc.

But, its a great camera, and the apps from nokia are killer. to me right now, i would stick with a lumia, and think if the lens is going to get in the way or not.

then there are the carriers, ATT will let you upgrade yearly, Verizon, well they are always the last one to the picnic. its a shame too, they require soo much add on stuff, but the have the best network, but they are changing from cdma, so i am sure we will be paying for that by our monthly bills and by their slow response to introduce new phones and services.

customer service i cannot comment on ATT, but verizon goes through its stages. I had people rude enough that i tried to switch carriers, but they always called me back and made good. from that to being treated like i am in a spa. i cannot however take their people in the stores. they are like barnacles on a ship with me being the ship. once you walk in a few of them try to attach themselves to you. i try never to go to their stores now, i would rather order online and return it if its not what i want. So much easier than scraping the barnacles off you!

SuzyQ

june1234 wrote:
Don't go with VZ for any Lumia model... During my 30 days with the VZ 928 I had to do 2 factory resets(equivalent wiping hard drive along with a bottomless pit of soft resets equivalent of taking out battery on android, in case you don't know) .Twice I went to VZ stores with windows issues(after wasting time on unfruitful calls to tech support). I may as well have been speaking Chinese when I said word windows to VZ techs ..... VZ's "flagship" 928 is riddled with buggy app issues, battery life issues,audio, text ones as many windows forums posts will confirm My backup failed too. VZ's 928 was all marketing,just adding subscribers. (worked for windows too they just passed blackberry).

I'm not denying you had a bad experience with the Lumia 928 - mine has been different.

The apps run the gamut - some are better than the Android version, others are worse or don't exist. Most of the apps we've installed have done the job and perform just fine.

Battery life has been excellent - a full day and usually into the next day with a recharge every 1-2 days. No complaints on the battery life here.

The only texting complaints were due to no group messaging, but it's added back with the Amber update, so that's a non-issue. It works just fine.

Although we've had the phone not quite a month, the audio on phone calls has been outstanding. None of the drop outs or static problems others have had.

In summary, our Lumia 928 is a solid performing phone. Photos and video are top quality, email works without a hitch, texting, calls - all work just fine. The browser is fast, and responsive, and we have no complaints.

Each users experiences will be different, and to the OP who was asking about the 928, I think it's only fair to respond with positive to counteract the negative. Me? I like the Lumia 928!

june1234

Any visit to windows mobile forums will show battery life,audio, text, update issues to be widespread on the 928. VZ spent months promoting its flagship 928 windows phone it introduced in mid May. By mid August "flagship" was selling for free on VZ. Anyone who tells you they got 17 or 27 hrs of continuous use VZ 928 should be writing science fiction; no way, never happened unless they're just taking photos, making calls, emailing; no way with apps. no way and Nokia is well aware of the issue. Those apps and that platform are super buggy. I got lost twice(once for 30 miles) waiting for Maquest's "voice activated, turn by turn nav app which adjusts to drivers route). That app does none of those. 2 emails to mapquest customer support regarding this issue went unanswered. Gamut you say? The reviews on the windows store are pure fiction. Its a wonderful nice looking phone, very quick, user friendly, customizable platform when it works (as with most Windows products). Winodws CEO is now out; that's a positive. 928 was all marketing; added a bunch of 2 yr agreements for VZ

VZ Technical support just tries to pitch you androids/Iphones to deal with these issues after they get tired of telling people to wipe out their phones hard drive on the 928

PS Nokia put a high performance speaker in the 928 but there are no settings to adjust bass?????Also why so many get that lovely blown speaker sound when songs with loud bass come on

47seijar

One thing in favor of the Lumia 928 on Verizon is that it's FREE on a 2-year contract. Having said that, the first thing to consider when shopping for a phone is the carrier's network coverage where you live, work, and play. If you don't have good coverage no phone in the world can make up for the lousy experience you're going to have with it.

Then you have to be honest with yourself about how you will be using your mobile. How big a priority are pictures? Is the 928's excellent camera enough for you? It's more than enough for me! Keep in mind that with the Lumia 1020 it takes two pictures for each shutter snap. a 5mp picture for sharing, and a 38mp picture for cropping and/or downloading to a computer. It's a very versatile setup, but for quick snaps you want to share online you'll be using the 5mp version. I don't do enough with pictures taken on my phone to need the full capabilities of the Lumia 1020, and Verizon's 4G LTE coverage is superior to AT&T's in my area of northern New Jersey.

june1234

Nothings free. VZ "flagship" 928 windows phone was $100 back in May. AMZN where I got my 928 offered to extend my return period to 90 days. Like I said nothings free. I'd go with a carrier like AT&T or one with an established relationship with Nokia which is not VZ. BUt I have a feeling you might run into same issues as with VZ, maybe not Nokia hardware is, as usual, top notch, few Nokia apps are great. WP8 apps and platform,buggie. My skydrive photo app stopped auto or manual uploading photos on August; checked memory plenty left. Backup failed lost some cool photos.

If you are already using a windows PC only plan on using your 928 with those windows apps, photos, emailing I think this phone will work great for you VZ or not. Otherwise RUN. PS. Nokia is well aware of the audio and battery life issues with the 928

chodi

wow, i am guessing someone had a bad phone, i compared the nokia pictures apps to my sons iphone 5, nokia hands down, battery life... well i work off my phone, if i miss charging it at night i dont worry, it will last almost two days of rather heavy usage. mind you i realize others dont report the same battery life, but it all comes down to the individual phone

bugs? few, as a microsoft mobile developer i know what bugs are, phone 8 is a rather stable platform, comparing this to others, windows wins. the dev environment is stellar with windows.

do you have any lines to support your claims nokia is aware of issues? i know of none.

june1234

Excellent point . Should change it . VZ needs to spend more cash getting phones people want AT&T built its network on exclusives they spend big $$$ to get em too iPhone, HTC one, Droid X , Lumia 1020 etc Not for the I phone exclusive AT&T enjoyed for yrs that carrier would just be an also ran. Droid X is same phone as VZ's droids, just better.

demmo86rt

The Droid X is a three year old phone that was exclusive to Verizon.

linda_burke

I soooo want this phone too! I also don't want to leave Verizon. Look what I found posted today. If this is true, we might be able to get what we want and pretty soon! :smileyhappy:

http://www.itechpost.com/articles/11366/20130903/nokia-lumia-1020-coming-verizon-september.htm

primortal

If true that would be sweet. Though there is a quad-core 1080p phablet that is going to be announced on 9/25....

linda_burke

What is a phablet?

primortal

Basically its a phone that about the size of a tablet. So the one Nokia is support to announce is a 6" phone.

ANM

Do not go with the Lumia 928 through Verizon. My wife and I got that phone as our two year upgrade two months ago and have gone through six of them. They are awful and should be avoided like the plague.

>>Edited to comply with the <<

Message was edited by: Verizon Moderator

Geebox

My wife had service on AT&T, guess it depends on where you are located. I live is Southern Cal and it was terrible here. Though there were some problems with individual 928 phones, the OS and the Phones is still a good and excellent phone. The reviews on here and else where reflect that. It is the highest rated phone on Verizon. Both my wife and I have the 928 and have not had one problem with it. It is also the least returned phone, Unfortunately some have got the 928s that were part of a bad batch of phones and ruined there experience. The 1020 is a good phone as well and very tempting too me also if it were not on ATT. If you have not already made a decision and if you can wait, I suggest you wait until November. I understand Nokia's new 6inch Lumia 1080p phone may be coming to VZW. Other wise I am still sold on the 928 on VZW.

jacheter43

Thank you for the information. I am in no hurry, will continue with my old LG clamshell until the Nokia Lumina 1020 is avail at VZW

june1234

Which reviews? the page after page after page of posts on windows mobile forums describing how buggy WP8 is? they all must have been been part of that bad batch you mention huh?. Interesting to see that many given the Lumia represents only 5% of a windows platform that in turn is about 3% of the entire mobile space. Then again YELP just announced BIG lawsuits vs various groups for posting bogus positive reviews on good and services which I'm satisfied most product reviews on sites like AMZN are these days, pure fiction My favorite reviews are the glowing ones on this site for phones that are still in pre-order mode, post after post how wonderful that phone is. that one is funny

june1234

PS. Why has VZ been selling its "highest rated" flagship 928 phone for free(with 2 yr agreement) less than 3 months after introducing it?

chodi

wow... so indirectly you are calling those of us that like the phone and os liars? every piece of software has bugs, that include ms, ios and android. out of the three i can tell you ms is not the worst, by far. but i am not going to play your game of bashing others

sounds more to me that you had a personal problem with something related to this or your an apple or android fan. why dont you do all of us a favor, if you dont like it, then dont like it, do not drag us down with your disgust. go into your apple or droid groups and gloat.

june1234

PS 2. Just spoke to VZ. VZ does not rate their phones nor does it offer or post any ratings list for their phones. However YELP did recently file some BIG lawsuits vs groups for posting fictitious positive reviews on their site( which I'm satisfied most 928 product reviews are). Enjoy your phone

primortal

Gee that's funny, VZW lied...

If you look at the product page for the 928 (http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewPhoneDetail&selectedPhoneId=6751&tabName=reviews#pdpTab) and click on the review tab, and look there is a rating and reviews....

A 4.5 (out of 5) rating by 398 customers.

Geebox

Lol, as Primortal just posted, the Verizon rating is real whether you or anyone else likes it. There are other web sites besides Amazon and Verizon that also show the high rate of this phone. Again though your experience is real for you it does not reflect the MAJORITY of the 928 owners. If I had your phone, I may have experienced the same thing, it doesn't mean everyone else has the same issue. If you had my phone you would not be posting as you are, as my phone has not had a problem. Having worked in the tech field and with various hardware, I can tell you with certainty that any electronic device including the Iphone has an expected failure and return rate, especially the first Generation or 1st Model. The point I'm making is; there is and will continue to be problems with new devices that generally does not reflect the entire batch of devices. You just plainly got a couple of bad phones period. Because of that you should only relate your experience and not try and find stuff to support a campaign against this device that has been proven to be more reliable that your unfortunate experience.

Just saying.....

Customer1234567

Yea, ther 928 is a very nice phone with a nice camera, WHEN IT WORKS GOOD. You can go over to WPcentral.com, and see the posts. The 928 is a very buggy phone (Number one issue for me is the screen stops reponding and needing a reboot to fix and I am not the only one with this issue). I had a HTC 8X for 4 months before I got the 928 and NEVER had any issues with the 8X, solid as a rock, it's not Windows Phone, it's the 928 with the issues.

If AT&T has good coverage where you live, I would say go for it, make the change, you wont regret it. AT&T sells their phones as they come from the factory, Not like Verizon who disables features on phones because they FEEL like it, like the 928's FM radio. The hardware supports it, It's Verizon who said not to enable it...

I have had 6 Verizon phones over the years that Verizon decided to disable features that were offered from the factory with those models. I hate paying the money we pay for these devices and not get all the features WE SHOULD BE GETTING.

I thought about a lawsuit against Verizon and talking to my legal rep, I could sue for about $12,000(for the cost of all the phones and effort trying to call about these issues) for the difference but, I would lose most of it in legal fees.

I should just so they stop disabling features on devices...

klucker

Nobody should go to a windows based phone if they want to do banking or like apps. I bought into all the hype from all the letters I received from verizon and also on a recommendation's from the sales staff. The promise of 1200 apps a month and everything would catch up has still not happend 9 months later I can't do my banking or other work because I can not get the aps I need. The windows phones are very easy to use but there is no apps out there to do a lot of the work other non windows phone can do.

Geebox

What banking app are you looking for? There is BofA, Wells Fargo & Chase If the App is not on Windows Phone yet, most Banks have a mobile friendly web page that works identical to the app.

Geebox

Yeah just hold out until December. Nokia and others will be bringing some new phones to VZW. Photo leaks of the new Nokia 1080p phone are being circulated and should be announced in Nov/

Sandman_CA

What is it with all these people who want a phone with a giant camera bump on the back?

CynthiainPA

I am very irritated as well that I am in a contract with Verizon and they are not offering a Nokia Lumia phone with 41 megapixels. I want a great camera as well as a smart phone. I am not even sure if the AT&T network would work well for me in a remote location and I know I can get reception with Verizon. On a cross country road trip I was surprised at how many places off the beaten track I could get reception with Verizon. When will they offer a smart phone with a superior camera???

SuzyQ

CynthiainPA wrote:
I am very irritated as well that I am in a contract with Verizon and they are not offering a Nokia Lumia phone with 41 megapixels. I want a great camera as well as a smart phone. ... When will they offer a smart phone with a superior camera???

http://www.wpcentral.com/nokia-lumia-929

corkwatchr

... and yes, I have the same audio drop out issues that everyone else is experiencing with their Nokia 928s.

It's a great WP8 PDA otherwise - so long as you don't have to use it as a phone!

I am not going to replace it to only have it stop working again like everyone else's experience.

Simply screwed like all other Nokia 928 owners. I am happy with Verizon, just not with this Nokia model of phone.

eschinger

The Verizon network is great but if one wants a Windows Phone going with Verizon is a huge mistake. Their track record with updates is abysmal compared to AT&T and T-Mobile. It's a shame that Verizon can't get their act together and/or that Microsoft doesn't seem to have the leverage to do what Apple does and release updates directly to users rather than letting Verizon either significantly delay or worse outright deny OS updates its customers.

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