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new network is online but my Lumia Icon can't even see it?
hardware specs say I should be able to see this type of network
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Agree with Primortal, sounds like the Work Wifi Settings on their router may be the issue.
Is the wireless network broadcasting its SSID?
yes - SSID is being broadcast
Joe Germanoski
Hail to Pitt!
Must be something specific with that network. I have no problem connecting to my 5Ghz a/n network at home.
I think the problem of not downloading things from the Play Store is related to the settings on my phone any suggestions?
Sounds like you have an Android. This is a Windows phone thread.
The Play store doesn't exist on Windows Phones. Software downloads from the Microsoft Store will go over data if the download size isn't overly large. If its than it would have to be done over Wi-Fi.
If you go to the Store app and tap on ... and select settings you'll see a setting Only get updates over Wi-Fi, if the setting is on it won't download any software over you data connection, only Wi-Fi. If you turn it off it will use your data connection to get the update with the caveat that download size isn't large then it would have to go over Wi-Fi.
With all that said this wouldn't prevent your phone from connecting to your workpace Wi-Fi. If the phone doesn't see the network via settings > Wi-Fi then there's probably something with the network prohibiting Windows Phone.
Agree with Primortal, sounds like the Work Wifi Settings on their router may be the issue.
JoeGerm,
We definitely want you tobe able to connect to your wifi. Are you able to connect to other wifi networks? Have you tried to manually add the network onto the device?
LindseyT_VZW
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