The number is correct on her side? Have you reprogrammed the phone to the VZW network? Dial *228m option 1.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
For the past three nights, around 8:00pm or so, my phone will stop receiving texts. Every night I get a text with the next few days' weather and every morning I get a text with the word of the day. I won't receive these either, until I send out a text message. I could send out a text message at 9:00pm, get all the texts I missed in that hour or so period of time, and be fine until the next night. Or, I could not send out a text until 11:00 the next morning and then I would get all the previous night's texts and that morning's texts. Any idea what's going on and how to fix it?