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Multiple Text Messages

I am having an issue where I am receiving upwards of 3 duplicate text messages from people. I even reset my phone to factory settings and it is still doing it. Is this an issue with my phone, Verizon Wireless, multiple friends' phones, or their service providers? I guess my question is if this could be an issue with my phone what are some steps to correct this on my end?

Labels (1)
Re: Multiple Text Messages
Customer Service Rep

Hi ktkangaroosjack,

Your efforts are greatly appreciated, let's see what's causing the problem! When did the issue begin? Current zip code? Are you using a 3rd party messaging application? Do you receive duplicate messages from all recipients? I look forward to hearing from you soon.

Thanks for your contribution to our community forums,


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