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My Kyocera phone's battery keeps losing charge
M5519
Newbie
‎09-25-2022 10:17 AM

I have the same problem with my Kyocera Dura XV Plus.  I fully charged it yesterday...haven't touched it since.  First thing this morning I looked and I got the low battery warning.  It's a brand new OE battery I bought because my old one was doing the same thing.  I have all the settings set to their lowest lighting and I do not go on-line with the phone and have no Apps.

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Re: My Kyocera phone's battery keeps losing charge
vzw_customer_support
Customer Service Rep
‎09-27-2022 10:23 AM

@M5519 

 

Having your phone last as long as you need is important and we want to make sure you can do so. We're glad to help. About how long is it between when you charge and when it gets the low battery warning? How much battery does it show is left at that point?

 

-Andrew

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