Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
My LG Cosmos Vn250 won't unlock
zeusersmom
Newbie

My phone will turn on and off; the screen opens to the usual screen; it takes text messages it even shows incoming calls, BUT, I cannot do anything as the phone does not respond when I hit the unlock key.  It has been that way since I tried to answer a call last night! Help, It is my only phone and I have health problems and must have a working phone.  Thank you

Labels (1)
0 Likes
Re: My LG Cosmos Vn250 won't unlock
vzw_customer_support
Customer Support

Zeusersmom, I want you to have a working phone also! If you are still having this issue, have you tried removing your battery for a few seconds? If no change, try sliding the phone open and then attempt to unlock. Let me know if you are still having issues unlocking your device, let me know.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: My LG Cosmos Vn250 won't unlock
kimb2980
Newbie

i forgot my unlock code

0 Likes