My phone will turn on and off; the screen opens to the usual screen; it takes text messages it even shows incoming calls, BUT, I cannot do anything as the phone does not respond when I hit the unlock key. It has been that way since I tried to answer a call last night! Help, It is my only phone and I have health problems and must have a working phone. Thank you
Zeusersmom, I want you to have a working phone also! If you are still having this issue, have you tried removing your battery for a few seconds? If no change, try sliding the phone open and then attempt to unlock. Let me know if you are still having issues unlocking your device, let me know.
MarquiaF_VZW
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i forgot my unlock code
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