1 Solution
I cannot hear my ringer but I can talk to people and hear the key pad. If I turn on the speaker mode it goes silent. All audio settings are turned up.
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That's definitely not good! The speaker comes in handy, so we definitely want to make sure your phone works correctly at all times, Vrassk. Does your phone show any signs of physical, or water/moisture damage? (Check the charging port and headphone jack port for signs of water/moisture corrosion) If everything looks good, and you are covered under warranty, you should qualify for a replacement. Stop by a local direct store if you would like to have your phone reviewed, and we can order one for you there. http://bit.ly/3SdsA Otherwise, reach out to our customer support at 1-800-922-0204 to review over options.
NicandroN_VZW
Follow us on twitter @VZWSupport
That's definitely not good! The speaker comes in handy, so we definitely want to make sure your phone works correctly at all times, Vrassk. Does your phone show any signs of physical, or water/moisture damage? (Check the charging port and headphone jack port for signs of water/moisture corrosion) If everything looks good, and you are covered under warranty, you should qualify for a replacement. Stop by a local direct store if you would like to have your phone reviewed, and we can order one for you there. http://bit.ly/3SdsA Otherwise, reach out to our customer support at 1-800-922-0204 to review over options.
NicandroN_VZW
Follow us on twitter @VZWSupport
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