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My phone has not been charging well and will stay dead, even if I charge it all night. If it is fully charged, it is dead within hours
McKenzieP
Newbie
‎07-31-2015 11:49 PM

Any ideas. It won't turn on, and it's been on the charger for an hour. I've tried the 15 second, hold down the 2 button trick and nothing (that usually helps).

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Re: My phone has not been charging well and will stay dead, even if I charge it all night. If it is fully charged, it is dead within hours
Ann154
Super User
Super User
‎08-01-2015 04:04 PM

Are you charging it with the charger that came with the phone? Is it plugged into a wall outlet? Have you tried a different charger?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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