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Any ideas. It won't turn on, and it's been on the charger for an hour. I've tried the 15 second, hold down the 2 button trick and nothing (that usually helps).
Are you charging it with the charger that came with the phone? Is it plugged into a wall outlet? Have you tried a different charger?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.