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My phone was recently updated to 8.1. After the update, when text messages are sent when my phone is turned off, they no longer appear when I turn the phone on. Is there something in Settings that needs to be changed?
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MetsFanGirl,
Help is here! The messages that don"t appear are they regular text messages or Imessages? Were these text messages sent out after the Software update or before?
JorgeO_VZW
Follow us on Twitter @VZWSupport
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The messages were sent out after the update.
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MetsFanGirl,
Thanks for verifying. Are you having issues receiving both iMessages and standard text messages when they are sent when the phone is turned off? Try this and test... http://vz.to/1qjiOs7
LindseyT_VZW
Follow us on Twitter @VZWSupport
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Why would you direct a WP user to a page about an iOS device? They aren't even using the same software...
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That's VZW Supprot for you... Utterly clueless and useless.
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MetsFanGirl wrote:
My phone was recently updated to 8.1. After the update, when text messages are sent when my phone is turned off, they no longer appear when I turn the phone on. Is there something in Settings that needs to be changed?
Have you done a soft reset?
Press and hold the power button and volume down button for about 10 seconds will do the trick; the phone should vibrate and reboot your phone.
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I tried this and it didn't work. And obviously being directed to a site with iPhone information was no help either. Windows phone, Verizon, WINDOWS phone!
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Go to Settings and select notifications+actions and make sure Messaging is there. Tap on Messaging and make sure it's On and that Show notification banners is checked.
Is quite time active? You'll see a moon icon at the top. If so turn it off.
Last recourse is doing a hard reset.
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My Messaging notification was on and it wasn't on quiet time. What's the hard reset?