An Accepted Solution is available for this post.
Nobody can see pictures I text them that come from the internet, even if I save them to my phone first. Why?
handycrafts
Newbie
‎03-21-2014 11:26 AM

I can see them just fine.  Any other pictures people can see just fine. It doesn't matter what website it is either. It's getting really old, really fast!!!

Labels (1)
Labels
0 Likes
Reply
5 Replies
An Accepted Solution is available for this post.
Re: Nobody can see pictures I text them that come from the internet, even if I save them to my phone first. Why?
vzw_customer_support
Customer Service Rep
‎03-23-2014 11:33 AM

I'm happy that you can see your internet pictures handycrafts but a bit concerned no one cant see what you send them. Are you using a third party messaging or picture messaging application? Does this occur with specific numbers ore everyone?

KinquanaH_VZW
Follow us on Twitter @vzwsupport

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Nobody can see pictures I text them that come from the internet, even if I save them to my phone first. Why?
handycrafts
Newbie
‎03-23-2014 03:53 PM

No third party messaging program. It happens to everyone.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Nobody can see pictures I text them that come from the internet, even if I save them to my phone first. Why?
vzw_customer_support
Customer Service Rep
‎03-25-2014 04:04 PM

handycrafts,

Thank you for the additional information! What version of the Windows phone do you have? We want to make sure we make this pictures viewable. What type of message does the recipient receive when trying to view your picture?

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Nobody can see pictures I text them that come from the internet, even if I save them to my phone first. Why?
handycrafts
Newbie
‎03-26-2014 06:32 AM

Nokia Lumia 822. No message, just the little icon you get when a picture doesn't load

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Nobody can see pictures I text them that come from the internet, even if I save them to my phone first. Why?
vzw_customer_support
Customer Service Rep
‎03-28-2014 07:58 PM

Hi Handycrafts,

Thanks, for the details! You would need to send the picture as an attachment for the picture to be downloaded to recipients device.  The picture is not downloaded to their devices so it will no appear in the message.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

0 Likes
Reply