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My 822 says "Error: Unable to find bootable option. Press any key to shut down"
This happened last night after installing a Verizon update. The phone worked prior to the update. The phone quit working solely because of the update from Verizon. What can be done to fix the phone?
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bjurstrs,
I am so sorry to hear that your device is no longer working after the update. Thanks for trying a factory reset. We should look into replacement options. Please private message us so we can review your account.
LindseyT_VZW
Follow us on Twitter @VZWSupport.
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I have reset the phone and the phone still gives the same message.
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The phone is DOA and will need to get a replacement.
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bjurstrs,
I am so sorry to hear that your device is no longer working after the update. Thanks for trying a factory reset. We should look into replacement options. Please private message us so we can review your account.
LindseyT_VZW
Follow us on Twitter @VZWSupport.
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Thanks so much for completing that step, bjurstrs.
A replacement is what is needed when the phone still shows this error message after a reset.
TamaraH_VZW
Follow us on Twitter @VZWSupport