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My 822 says "Error: Unable to find bootable option. Press any key to shut down"
This happened last night after installing a Verizon update. The phone worked prior to the update. The phone quit working solely because of the update from Verizon. What can be done to fix the phone?
Solved! Go to Correct Answer
bjurstrs,
I am so sorry to hear that your device is no longer working after the update. Thanks for trying a factory reset. We should look into replacement options. Please private message us so we can review your account.
LindseyT_VZW
Follow us on Twitter @VZWSupport.
I have reset the phone and the phone still gives the same message.
The phone is DOA and will need to get a replacement.
bjurstrs,
I am so sorry to hear that your device is no longer working after the update. Thanks for trying a factory reset. We should look into replacement options. Please private message us so we can review your account.
LindseyT_VZW
Follow us on Twitter @VZWSupport.
Thanks so much for completing that step, bjurstrs.
A replacement is what is needed when the phone still shows this error message after a reset.
TamaraH_VZW
Follow us on Twitter @VZWSupport